Accounts are maintained in the name(s) of the property owner(s) only. Bills may be mailed in care of a third party, such as a tenant, provided a written, signed request is submitted by the property owner. Final readings are taken and final bills are produced for changes in account ownership, but not for changes in tenancy. It is the responsibility of the property owner(s) to keep a current mailing address and telephone number on file with the Billing and Collections division and provide written notice twenty-four (24) hours in advance of changes in property ownership. Written notice of changes to account information can be submitted in person at the Billing and Collections office, located at 126 Harvey Street, Punta Gorda, Florida, via fax transmission to 941-575-5042, by mail to the Harvey Street address, or by email to email@example.com.
Billing and Payment Information
Bills are produced monthly for all residential and non-residential uses, whether occupied or vacant, and are due within twenty-five (25) days of the mailing date shown on the bill. Failure to receive the bill does not exclude the account from penalty charges. Monthly charges include, but are not limited to, the monthly rates for water, wastewater and refuse service, depending upon the number of City services available. If any charge remains unpaid for forty (40) days, the account shall be subject to immediate service disconnection, additional service fees, penalties and lien assessment. Payments may be made in cash, check, money order, bank draft or credit card. The City is pleased to offer a free, convenient bank draft service that pays the bill automatically each month from your bank account, while still providing you with an itemized statement showing the amount to be drafted. Setting up this service is quick and easy; simply go to the Paperless Billing and Payments option on the left of this page.