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May 2019

May 2019

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Information Technology provides support to all City Departments as it pertains to the City's Computer Network Infrastructure including IBM iSeries midrange system, network operations, telecommunications, hardware and software support, technical planning, project management, data administration, web design and systems security. This division of the City Manager’s Office also ensures data integrity, sustained system maintenance priorities and communication network support as it applies to the daily operations in all Department applications.

Vision
Lead the City of Punta Gorda by facilitating creative technological solutions, enabling City staff to perform their day-to-day tasks more efficiently and allowing the citizens of Punta Gorda to access City services and information via the Internet to achieve a better quality of life.

Mission Statements
• Exceed user community needs and expectations by helping them achieve their technological goals, maintaining a centralized helpdesk system, and being responsible for the City’s information and voice systems and technologies

• Promote teamwork within IT and with other City departments

• Improve services, systems and processes by staying current with mainstream technologies and techniques, and assist other departments take advantage of available training

• Promote an environment of open mindedness and embrace new ideas

• Encourage members of IT to communicate with each other and other City employees, identify and develop their strengths and value their contributions and input Statements of Direction

• Retain and develop Information Technology staff that are capable of implementing the City’s IT Strategic Plan

• Procure mainstream hardware and software that are compatible with City’s infrastructure and are aligned with the City’s IT Strategic Plan

• Stay current with application software and operating systems that are used by the City

• Maintain standards for hardware, software and security for the City of Punta Gorda

• Continue to develop IT procedures that insure consistency throughout the organization

• Continue emphasis on training in order to make better use of technology

• Place a high priority on physical and network security for the City’s information systems

• Continue planning for business continuity and disaster recovery

• Expand on e-government solutions that benefit both the City users and the community

• Research new technologies that may offer solutions to end user needs and share the information with other City departments