Commendations and Complaints

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We are very proud of our employees and we appreciate positive feedback concerning their performance. Law enforcement can sometimes be a thankless job, and this is a way that you can let the management of the Punta Gorda Police Department know when an employee is doing a good job. The mission and goals of a Police Department can only succeed with the support of the community. Members of the public can commend or compliment the performance of a Punta Gorda Police employee by:

  • Calling the Punta Gorda Police Department non-emergency number (941) 639-4111; or
  • Mailing comments directly to the Chief of Police at 1410 Tamiami Trail, Punta Gorda, Florida 33950
  • Completing the form below and clicking "submit"

When a commendation is received verbally, it will be documented and forwarded through the chain of command to the Chief of Police. Letters of commendation from citizens are read aloud to all police department staff members by the Chief of Police at each monthly staff meeting and a copy of the correspondence is placed in the employee's file.

The Punta Gorda Police Department employees appreciate the effort and consideration of concerned citizens who take the time to commend employee performance.

Professional Standards Investigations are the process by which the Punta Gorda Police Department investigates allegations of misconduct or substandard performance on the part of its employees. The process provides citizens, supervisors and employees a fair mechanism to address their complaints regarding law enforcement services.

All of us at the Punta Gorda Police Department are vitally concerned about the integrity of the department and we are justifiably proud of the service that we provide the community. Our complaint and disciplinary procedures are established to ensure this integrity by achieving a prompt and fair disposition of complaints.

The Chief of Police has several specially trained professional standards investigators that he assigns to investigate employee misconduct. These investigations are conducted in compliance with Florida State Statute Chapter 112.532 and 112.533 which grant police officers certain rights while under investigation.

To make a complaint against a Punta Gorda Police Department employee, notify a supervisor by:

  • Coming in person to the police station at 1410 Tamiami Trail in Punta Gorda; or
  • Calling the Punta Gorda Police Department non-emergency number (941) 639-4111 and requesting a supervisor; or
  • Mailing comments directly to the Chief of Police at 1410 Tamiami Trail, Punta Gorda, Florida 33950
  • E-mail the Professional Standards Coordinator Captain Jason Ciaschini

Caution: We take allegations of employee misconduct very seriously. Unfortunately there are rare occasions when a complainant files an allegation against an employee to "get even" for a legitimate enforcement action taken by a department employee. In that rare circumstance, if the investigation reveals that the complaint was made maliciously, in bad faith, or with the knowledge that the accusation was false, action shall be taken, whenever possible, to prosecute the complainant for making a false report.

 

Please correct the field(s) marked in red below:

Please complete as much information as you can in the form below, Thank you.

1
For the purpose of tracking the usage, indicate whether or not you have previously completed an online survey for the Police Department?
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For the purpose of tracking the usage, indicate whether or not you have previously completed an online survey for the Police Department?
2
I am a:
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I am a:
3
What type of situation led to the interaction with the Police Department?
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What type of situation led to the interaction with the Police Department?
4
If an officer responded to your call or complaint, how satisfied were you with that officer's performance?
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If an officer responded to your call or complaint, how satisfied were you with that officer's performance?
5
If possible, name the officer:
6
If you called the Department for service, how would you rate the performance of the operator?
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If you called the Department for service, how would you rate the performance of the operator?
7
If possible, name the operator:
8
In your opinion, what areas of enforcement should the Department concentrate? (Check all that apply)
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In your opinion, what areas of enforcement should the Department concentrate? (Check all that apply)
9
In your opinion, what areas of enforcement should be a low priority for the Department? (Check all that apply)
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In your opinion, what areas of enforcement should be a low priority for the Department? (Check all that apply)
10
Please feel free to provide additional comments concerning the performance of the Police Department.
11
Name (Optional)
12
Email (Optional)
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