We Want Your Feedback on Our New Website!

Welcome! You may have noticed we've made some changes around here. We recently launched our new City website, which we redesigned to make it easier for you, our residents, to find the services and information you need most.

As we continue to improve this important community resource, your feedback is invaluable.

Please take a moment to complete this brief survey to let us know what you think of the new design. We'd love to hear about your experience and whether you were able to find what you were looking for. Thank you for helping us serve you better!

1

Overall, how satisfied are you with your experience on the new City website today?

 *

Overall, how satisfied are you with your experience on the new City website today?

Very satisfied

Satisfied

Neutral

Dissatisfied

Very Dissatisfied

2

What was your main reason for visiting the website today? (Please select all that apply)

What was your main reason for visiting the website today? (Please select all that apply)

Pay a bill (e.g., water, records request)

Find information on City services (e.g., trash, parks, utilities)

Look up City Council meetings, agendas, or minutes

Find contact information for a department or staff member

Look for City news or upcoming events

Find information on building permits or zoning

I was just browsing to see the new design

Other (please specify): If other, type text here.

3

Thinking about your reason for visiting, how easy or difficult was it to find the information you were looking for?

 *

Thinking about your reason for visiting, how easy or difficult was it to find the information you were looking for?

Very easy

Easy

Neutral

Difficult

Very difficult

4

Please rate your agreement with this statement:

The website's new layout and navigation menus are clear and logical.

Please rate your agreement with this statement: The website's new layout and navigation menus are clear and logical.

Strongly agree

Agree

Neutral

Disagree

Strongly disagree

5

How easy or difficult was the website to read and understand? (e.g., text size, clarity of language)

 *

How easy or difficult was the website to read and understand? (e.g., text size, clarity of language)

Very easy

Easy

Neutral

Difficult

Very difficult

6

Was there any specific information or feature you were looking for today that you could not find?

Was there any specific information or feature you were looking for today that you could not find?

7

Do you have any other comments or suggestions for improving the new website?

Do you have any other comments or suggestions for improving the new website?

1. To receive a copy of your submission, please fill out your email address below and submit.
2. Email Address

Page 1 / 1